Privacy Policy

Introduction

FlareFlux Quimora Architecture ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage our services, or interact with us in any capacity.

By accessing our website or using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Request information about our architectural services
• Submit a project inquiry or consultation request
• Sign a contract for architectural services
• Subscribe to our newsletter or communications
• Contact us via phone, email, or contact forms
• Participate in surveys or feedback requests

This information may include:

• Full name and contact information (email, phone number, address)
• Company or organization name
• Project details and requirements
• Financial information for billing purposes
• Property information and site details
• Communications and correspondence with our firm

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

• IP address and geographic location
• Browser type and version
• Operating system
• Pages viewed and time spent on pages
• Referring website addresses
• Date and time of visits

How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide architectural design, planning, and consulting services as contracted
• Communication: To respond to inquiries, provide project updates, and maintain client relationships
• Project Management: To coordinate with contractors, consultants, and regulatory authorities
• Billing and Payments: To process payments and maintain financial records
• Marketing: To send newsletters, project showcases, and promotional materials (with your consent)
• Website Improvement: To analyze usage patterns and enhance user experience
• Legal Compliance: To comply with applicable laws, regulations, and professional standards
• Business Operations: To maintain records, improve our services, and conduct business analytics

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers and Professional Partners

• Structural engineers, mechanical engineers, and other consultants necessary for project completion
• Contractors and construction professionals involved in project execution
• Legal and financial advisors
• Technology service providers (hosting, analytics, email services)

Legal Requirements

We may disclose your information when required by law, including:

• Compliance with legal obligations and court orders
• Protection of our legal rights and property
• Investigation of potential violations of our terms
• Protection of the safety and security of individuals
• Regulatory and building authority requirements

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure server infrastructure with encryption protocols
• Regular security assessments and updates
• Access controls and authentication procedures
• Employee training on data protection and confidentiality
• Secure file storage and backup systems
• Confidentiality agreements with all staff and partners

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience and analyze website performance. Cookies are small data files stored on your device.

Types of Cookies We Use:

• Essential Cookies: Necessary for website functionality and navigation
• Analytics Cookies: Help us understand how visitors interact with our website
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used to deliver relevant advertisements (with your consent)

You can control cookie settings through your browser preferences. However, disabling cookies may limit your ability to use certain features of our website.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods vary based on:

• The nature of the information and purpose of collection
• Contractual obligations and project timelines
• Legal, regulatory, and professional requirements
• Accounting and tax obligations
• Potential legal claims and dispute resolution

Architectural project records are typically retained for a minimum of 10 years in accordance with professional standards and Canadian building regulations.

Your Privacy Rights

Under Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), you have the following rights:

• Right to Access: Request copies of your personal information in our possession
• Right to Correction: Request correction of inaccurate or incomplete information
• Right to Deletion: Request deletion of your personal information (subject to legal retention requirements)
• Right to Withdraw Consent: Withdraw consent for marketing communications at any time
• Right to Object: Object to certain uses of your personal information
• Right to Portability: Request transfer of your information to another service provider
• Right to Complaint: Lodge a complaint with the Office of the Privacy Commissioner of Canada

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days.

Third-Party Links

Our website may contain links to third-party websites, including those of our project partners, suppliers, and professional organizations. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete such information.

International Data Transfers

Your information may be transferred to and maintained on servers located outside of Canada. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after such modifications constitutes your acknowledgment and acceptance of the updated Privacy Policy.

Professional Standards

As licensed architects in Canada, we adhere to the professional standards and codes of conduct established by the Ontario Association of Architects (OAA) and the Royal Architectural Institute of Canada (RAIC), which include strict confidentiality obligations regarding client information and project details.